Here at El Paso Smoke Shops, we strive to treat you, our guest with the best possible experience when purchasing smoking accessories. Please view below, what some of our smoke shop GUEST, think about us.
El Paso Smoke Shop
Matteo is the absolute best customer service person I've ever come across. He's always so helpful and is always there! However after doing two extremely large transactions we were made aware that the employees do not recognize compensation or even commission off those large purchases. I really hope the company remedies this and allows employees to receive some commission off of purchases over $500, other than that our favorite shop to go to thanks to Matteo and Matteo alone. 💖
I didn't like this smoke shop . They didn't have a lot of options or variety and it stunk bad in there like incense sticks it was gross. Also the person behind the counter was super rude and not friendly and wasn't helpful.
Customer service was excellent, helped me in selecting the perfect product!
Great experience Omar was very informative and kind definitely recommend customer service 10/10
OPEN 24 HOURS 7 DAYS A WEEK!! Best Shop in El Paso!! Hand down has the best customer service! The Managers definitely make sure your taken care of and are very knowledgeable about the products they sell!
This place has the best deals for disposable concentrates! Overall great smoke shop and great staff!
Great place friendly staff. They are always eager to help you find what your looking. Stop by and check them out
Great shop, always use for local purchases when needed. Great staff. If you need cbd items the staff is great and information you about different types and flavors. They understand if you are new and don't make you feel like an idiot if you have questions.
Fox Plaza Smoke Shop
Exceptional customer service for the placement of the store. This area is surrounded by transients and drug addicts.
The Dude helped me choose the right replacement piece for my water pipe! They have a wide selection for all your smoking needs! 😎
Has good selection. Variety of items and staff is friendly.Pros - lots of unique piecesFind everything you need.Good quality accessories.Good CBD selection.Selection on replacement parts *bowls, stems, picks,etc.*Cons - a good portion of the glass is fragile so choose carefully.Not much room.
Mesa Smoke Shop
People who work there are really friendly great selection of delta 8 flower,overall good place to find your smoking or vape products .
Absolutely amazing customer service Janet was very professional & friendly at the Mesa location will be going back very soon .,,
This place is amazing and always with great people to help with. Just what I need when I need it. #1 in El Paso.
Dio from the Mesa smoke shop is very awesome! She has great customer service skills! Friendly and helpful! And she is very knowledgeable!
Montana Smoke Shop
Mark has really good customer service plus a really a good variety of products
Yandell Smoke Shop
Always greeted by friendly staff. If they are out of something, they will call another location and make sure they have it. Great variety of items.
Itati was such a blessing. She helped me out when I didn’t even know what to pick and gave me great options without her I wouldn’t know what to pick and how easy this can be thanks to her ! Sorry I’m new to this vaping stuff lol
Itati was very helpful during my visit today and friendly, she made my visit quick and easy which is always a plus. I will definitely be coming back !
Great service!!! i worked with itati and she was very patient with me while choosing a glass piece
Great customer service!! I bought a few items from there and had an issue with one. I went in to refill it and needed a replacement. There was a slight issue with replacing the item even though it was the manager who agreed the equipment was faulty. It would be helpful to know more about the policy of replacing an item upon purchase. I had no idea I needed the original packaging. I assumed just having purchased the item within a 24 time would allow a replacement in this instance. Otherwise all the reps were amazing and I'm very thankful for you being in my neighborhood!!! Thanks again
